It’s still unclear whether the problem is with the Max app or Roku. If the issue persists, it’s a good option to reach out to the channel provider directly and let them know about the issue so that they can address it. Moreover, the Roku team is asking the affected users to reach out to Max as it is likely an issue on their end. You can check it out below: Source (Click/tap to view) Here’s what you can doįortunately, we have come across a workaround that can help fix the ‘Pause’ functionality temporarily. SourceĮven though the affected users are voicing their problems on various online forums, there has been no acknowledgment from the support team as yet. Since viewers can’t pause their preferred shows or movies without worrying about random rewinds, this problem has undoubtedly generated some unease among them.Ĭrazy to me that has such amazing programming but you can’t even pause a show without losing where you were. In some cases, the show starts right from the beginning after hitting the ‘Pause’ button. This behavior not only disrupts viewer’s immersion but also prompts frustration and confusion. Glad you made a shit app even worse by taking it to the “Max!” Source Clean it up when I pause I don’t want to go back to where I started. Source (Click/tap to a fun new thing your app does when I pause is rewind an obscene amount so I have to fast forward back to where I paused it. Users have complained that instead of freezing the content, pressing ‘Pause’ frequently causes an unexpected rewind, thus sending them back in the timeline of the program ( 1, 2, 3, 4, 5, 6). Max app ‘Pause’ button on Roku rewinds or skips shows In fact, the issue of the malfunctioning ‘Pause’ button on Roku devices further adds to the list of those bugs. However, that doesn’t mean it is immune to various bugs and issues ( 1, 2, 3). Max is a quite prominent player in the streaming arena with a substantial user base. This unexpected behavior has left users perplexed and frustrated. Some Max (formerly HBO Max) users have reported an issue where the ‘Pause’ button rewinds or skips back shows on Roku devices. Original story (published on August 29, 2023) follows: New updates are being added at the bottom of this story…….

Roku rewind button